AyinLab Magnetic Stir Bar Retriever 25cm/9.84in

Shipping Information

At AYINLAB, we strive to provide you with the best shopping experience by ensuring fast and reliable shipping options. Below are our shipping rates and estimated delivery times for various regions.

Shipping Rates and Delivery Estimates

United States & Canada

• $0 - $29.99: $6.95 (Estimated delivery: 7-16 business days)
• $30 - $59.99: $10.95 (Estimated delivery: 7-16 business days)
• $60 - $89.99: $13.95 (Estimated delivery: 7-16 business days)
• $90 - $149.99: $15.95 (Estimated delivery: 7-16 business days)
• $150 and above: $9.99 (Estimated delivery: 7-16 business days)

United Kingdom & Most European Countries

• $0 - $29.99: $6.95 (Estimated delivery: 5-14 business days)
• $30 - $59.99: $10.95 (Estimated delivery: 5-14 business days)
• $60 - $89.99: $13.95 (Estimated delivery: 5-14 business days)
• $90 - $149.99: $15.95 (Estimated delivery: 5-14 business days)
• $150 and above: $9.99 (Estimated delivery: 5-14 business days)

International (Other Countries than North America & Europe)

• $0 - $29.99: $6.95 (Estimated delivery: 5-30 business days)
• $30 - $59.99: $10.95 (Estimated delivery: 5-30 business days)
• $60 - $89.99: $13.95 (Estimated delivery: 5-30 business days)
• $90 - $149.99: $15.95 (Estimated delivery: 5-30 business days)
• $150 and above: $9.99 (Estimated delivery: 5-30 business days)

Processing Time

All orders are processed within 1-3 business days before shipping. You will receive a confirmation email with tracking information once your order has been shipped.

Important Notes

• Delivery times may vary based on location and shipping carrier.
• Please ensure that your shipping address is correct to avoid delays.
• If you have any questions about your order or shipping, feel free to contact our customer support team at info@ayinlabglobal.com.
• You can check your order at here.

Thank you for choosing AYINLAB! We appreciate your business and look forward to serving you.

Return and Refund Policy

At AYINLAB, we are dedicated to delivering high-quality products and excellent customer service. If you encounter any issues with your order, please refer to the following return, refund, and lost package guidelines.

1. Products with Warranty

• Warranty Period: Some products come with a one-year warranty. Please check the product page for specific warranty details.
• Replacement for Quality Issues:
  • If a product with a warranty develops a quality issue within one year, contact us at info@ayinlabglobal.com with proof (photos, videos, etc.).
  • Upon verification, we will send a new replacement, and AYINLAB will cover the shipping fee.

2. Products without Warranty

• Reporting Issues:
  • If a product without a warranty has a quality issue, contact us within 7 natural days of delivery.
  • If reported after 7 days, we will still assist, but the process may take longer.
  • AYINLAB will cover the shipping fee if a quality issue is confirmed.

3. Returns without Quality Issues

• Return Conditions:
  • If you wish to return a product without any quality issue, it must be in its original condition (unused, undamaged, and with all original packaging).
  • Contact us within 7 days of delivery to initiate the return process.
• Customer Responsibility:
  • The customer is responsible for the shipping fee back to our warehouse.
  • After receiving and inspecting the returned item, we will process the refund accordingly.

4. Lost or Missing Packages

• Reporting Lost Packages:
  • If your package is lost or does not arrive within the estimated delivery time, please contact us at info@ayinlabglobal.com.
  • We will work with the shipping carrier to track the package or provide a suitable resolution (replacement or refund).
  • AYINLAB covers all related shipping fees for lost packages.

Refund Processing Time

• Refunds are typically processed within 3-7 business days.
• The actual date when the refund appears will depend on your original payment provider (e.g., credit card issuer, bank, or payment platform).

Contact Us

For any questions or assistance with returns, refunds, or lost packages, please reach out:
📧 Email: info@ayinlabglobal.com

Thank you for choosing AYINLAB. Your satisfaction is our priority, and we are here to assist with any concerns!

At AYINLAB, we are committed to providing high-quality products and reliable support to our customers. Our warranty policy varies by product, and we recommend checking individual product pages for specific warranty details.

Warranty Coverage

• One-Year Warranty: Many of our magnetic stirrers include a one-year warranty. For products with this warranty, we will provide a replacement in cases of malfunction not caused by human error or misuse.
• Non-Warranty Products: Some products may not carry a warranty. Please review the product details on each page for specific information.

How to Claim Warranty

If your product experiences issues under warranty, please reach out to us. Our support team is available to assist with:

• Warranty Claims: For eligible products, contact us for replacement if the product malfunctions due to a defect.
• General Assistance: For user instructions, product inquiries, or quality concerns, we are here to help.

Contact AYINLAB Support

To get in touch with us, you can reach out through:

• Our official website contact form
• Email support
• Social media channels

We are dedicated to ensuring your satisfaction and a seamless experience with AYINLAB products.